We offer a 14 day Returns, Refunds, and Exchanges policy. If 14 days have passed since your purchase, unfortunately, we can't offer you a refund or exchange.

To be eligible for a return, your item must be UNUSED and in the SAME CONDITION that you received it. It must also be in the ORIGINAL PACKAGING.

To complete your return, we require the original order sheet. We offer exchanges for alternative items, size and or colour.

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will be applied to your original method of payment, within a certain amount of days.

To return your product you should mail your item/s to:

AV Edge

6735 Robin Hood Court

Indianapolis

IN 46227

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are shipping an item, we strongly recommend using a trackable/signed for shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

The cost of shipping an alternative or replacement item, which is not being returned under the 6-month warranty, is to be paid for by the customer.

Need help? Click "Contact Us Here" in bottom left of website.

 

Warranty

We set new industry standards with our 6-month hassle-free warranty on all wristbands as well as AV Edge horse and dog patches!

Simply keep your order sheet in a safe place, and in case of any issues, send the product along with the order sheet to:

AV Edge

6735 Robin Hood Court

Indianapolis

IN 46227

For products purchased at events or trade shows, include a printed copy of the email purchase confirmation with your return.

We've got you covered!

Need help? Click "Contact Us Here" in bottom left of website.