Refund policy

Exchange, Return & Refund, & Warranty Policy

Most of our customers simply need a different size or colour. You can exchange your product within 14 days of purchase.

Check what you need: Please check the size finder information on our product pages [HERE] before requesting your replacement.
Post Your Item: Package your new, boxed, and unused product and send it using USPS ground service - with tracking, no signature required to: PO Box 7044, 345 Main Street, Greenwood, Indiana, IN 46142.
Email Us: Send your USPS tracking number, order number and details of the size/colour you would like in exchange to info@us.theavedge.com.
Dispatch: Once we receive your email with the tracking number, we will dispatch your replacement.

If you would prefer a refund rather than an exchange, you can return your item within 14 days of purchase.

Eligibility: Items must be unused, in the same condition as received, and in the original packaging.
Process: Email info@us.theavedge.com to notify us of your return, then send your package to the address above.
Inspection & Processing: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed and credited back to your original payment method.

Return Shipping Costs: You are responsible for paying your own shipping costs. Shipping costs are non-refundable.
Tracking: We strongly recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of returned items.
Time Limit: Items returned after 14 days from purchase are not eligible for a refund or exchange.

We offer a 6-month manufacturer warranty. Need help? Chat with us online - we're here to help!